Contact
Support, refunds, and privacy requests
One inbox. Contact and support are the same address: support@getsnapjar.com. A real person reads it.
Email us
Use this for album help, refunds, privacy or deletion requests, press, and anything else. Include your album code if you have one. It is the 6 characters in your album link.
Refunds
If a paid album failed during your event, email within 7 days of the event and we will refund you in full.