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FAQ
Short answers. If yours is missing, email support@getsnapjar.com and include your album code if you have one.
Create an album freeNo. The QR code opens a web page and they upload from there. iPhone and Android.
Only people with your album link or QR code. Codes are random, so people do not stumble in.
You are the host. Delete any photo.
No. We keep high quality, well above what messaging apps do.
Yes. Birthdays, graduations, reunions, showers, office parties. If people are taking photos, it works.
Free for 25 photos. Party is $19.99 one time for unlimited. Pro is $29.99 with per-table QR signs.
No. Hosts can optionally make an account. Guests do not have to.
Yes on a paid album, in one zip. Single photos can be saved from the gallery.
From your album after you create it. There is a printable sign, and Pro can print a unique card per table.
Guests upload when they have signal, including later on cellular. The album does not require a venue network.
You do. We host them so invited people can see them. We do not sell them or train AI on them.
Email support@getsnapjar.com. Refunds: if paid features failed during your event, write within 7 days.
Album help, refunds, and privacy requests all go to the same inbox. A real person reads it.
Include the 6-character code from your album link if the question is about a specific event.
"One inbox: support@getsnapjar.com"
Contact and support are the same addressSame product, different nights.